Terms of service

Last Updated: 25 November 2025

Welcome to the Official World Snooker Tour Shop. By using our website or placing an order with us, you agree to the terms outlined below. These terms are here to protect both you and us - clear, fair, and straightforward.

1. Acceptance of Terms

By accessing our website or purchasing a product, you agree to be bound by these Terms of Service and any policies referenced here. If you do not agree, you may not use this site or its services.

2. Eligibility

You must be at least 18 years old - or have permission from a legal guardian - to use this site or place an order.

3. Product Availability

We reserve the right to modify or discontinue any product at any time without notice. If a product sells out or becomes unavailable, we will not be held liable for any inconvenience caused.

4. Pricing & Payment

All prices are listed in GBP (£) and may change without notice. If there is a pricing error on the website, we will contact you before dispatching your order. Payments must be made in full at the time of purchase via the accepted payment methods shown at checkout.

5. Shipping & Delivery

We currently ship within the United Kingdom. For details on processing times and delivery services, please refer to our Shipping Policy.

6. Returns & Refunds

If you’d like to return an item, please refer to our Returns Policy for information on eligibility and process. Returned items must be in original condition with tags and packaging intact.

7. Intellectual Property

All content on this website—including but not limited to logos, images, product designs, text, and graphics—is the property of World Snooker Tour Shop and may not be used or reproduced without prior written consent.

8. Site Conduct

Users must not misuse the website in any way, including but not limited to hacking, scraping, uploading malicious code, or violating any laws in connection with the use of this site. We reserve the right to suspend or terminate access for any misuse.

9. Changes to These Terms

We may update these Terms of Service from time to time. It is your responsibility to review this page periodically for any changes.

10. Liability

World Snooker Tour Shop is not liable for:

Delays caused by third-party couriers
Lost or damaged goods once in transit
Misuse of products outside of their intended purpose

11. Mobile Messaging Terms

If you opt into SMS/text notifications, you agree to receive updates, promotions, and order-related messages from World Snooker Tour. Message frequency may vary. Message and data rates may apply depending on your carrier.

You can opt out at any time by replying STOP or following the unsubscribe link where applicable. For help, text HELP or contact us at team@wstshop.co.uk.

12. Competitions & Prize Draws

Prize Promoter: FLOW INC. LTD (WST Shop)

Business Address: C73 Shelton Boulevard, Staffordshire, Stoke-On-Trent, United Kingdom ST1 5GP

Prize Provider: World Snooker Tour (WST)

Business Address: 75 Whiteladies Road, Clifton, Bristol, BS8 2NT

Complaints: FLOW INC. LTD (WST Shop)

For any questions or concerns regarding this competition or terms, please reach out to us:

Email: team@wstshop.co.uk

Business Address: C73 Shelton Boulevard, Staffordshire, Stoke-On-Trent, United Kingdom ST1 5GP

13. Contact

For any questions or concerns regarding these terms, please reach out to us:

Email: team@wstshop.co.uk

Business Address: C73 Shelton Boulevard, Staffordshire, Stoke-On-Trent, United Kingdom ST1 5GP